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User Terms and Conditions

Effective Date: 30 Sept 2024

This website is operated by RenderGuide. Below are the terms and conditions for using the RenderGuide website.

Our Details

This website is operated by Social Connection Media Limited, a company registered in England & Wales.

Our registered address is:

RenderGuide t/a Social Connection Media Limited
C/O Vantage Accounting
1 Cedar Office Park
Cobham Road
Wimborne, United Kingdom
BH21 7SB

Introduction

These terms and conditions (“Terms”) govern your use of our website. By using our website, you accept these Terms in full. If you disagree with these Terms or any part of them, you must not use our website.

You must be at least 18 years of age to use our website. By using our website and agreeing to these Terms, you confirm that you are at least 18 years old.

We recommend that you print or save a copy of these Terms for your future reference. Updates to these Terms may occur from time to time, and the version to which you originally agreed will no longer apply after updates are published.

These Terms are provided in the English language only.

Definitions and Interpretation

References in these Terms to “we,” “us,” and “our” refer to RenderGuide, and references to “you” and “your” refer to the individual user of our website and, where applicable, the company or person on whose behalf the website is being used.

Key Definitions:

  • Customers: Individuals who request a quotation via the website.
  • Leads: Information concerning a Customer and their quotation request that may be purchased by a Registered Renderer.
  • Registered Renderers: Companies, partnerships, and sole traders who have registered with the website.
  • Website Material: Our website and all content, data, and materials hosted or displayed on our website.
  • Your Content: Any material (text, graphics, images, audio, video) that you submit to our website for any purpose.

Customers

Customers may submit a quotation request by completing our “Get Quotes” form.

When submitting a request:

  • Personal data, such as names, addresses, and contact details, will not be published publicly on the website.
  • Customers agree that their information may be shared with:
    • Registered Renderers,
    • Other relevant service providers,
    • Third-party lead brokers who may pass details to relevant renderers.

By submitting a request, you agree that:

  • We will attempt to connect you with up to 3 renderers but cannot guarantee quotations will be received.
  • RenderGuide and third parties may contact you via telephone, email, or SMS to provide updates or quotations.
  • RenderGuide may contact you for feedback after your request is processed.

For details about how your personal data is handled, see our Privacy Policy.

Licence to Use Website

Unless otherwise stated, we own the intellectual property rights in all content on this website. You may view and download pages for personal use only, subject to the restrictions outlined below.

You May Not:

  • Re-publish website material.
  • Sell, rent, or sub-license website material.
  • Display website material publicly without permission.
  • Redistribute or modify website material unless explicitly authorized.

Acceptable Use

By using our website, you agree not to:

  • Use the website in ways that impair its availability or functionality.
  • Use the website for illegal, harmful, or fraudulent purposes.
  • Store or transmit malicious software (viruses, spyware, etc.).
  • Use data from the website for direct marketing without our written consent.

You must ensure all information you provide is accurate, complete, and not misleading.

Your Content

By submitting content to RenderGuide, you grant us a non-exclusive, royalty-free licence to use, reproduce, and distribute your content across any media.

Your Content Must Not:

  • Violate any laws or infringe on another’s rights.
  • Be false, offensive, or misleading.
  • Contain harmful, violent, or obscene material.

We reserve the right to edit or remove any content submitted to our website.

Report Abuse

If you encounter any unlawful material or activity on our website, please notify us immediately at info@renderguide.co.uk.

Limited Warranties

Much of the content on this website is user-generated, and we do not verify its accuracy or completeness. RenderGuide cannot guarantee that the website will always be available or free of errors.

Limitations and Exclusions of Liability

We do not:

  • Accept liability for indirect, special, or consequential losses.
  • Accept liability for business losses, such as loss of profit or goodwill.

Nothing in these Terms limits our liability for death or personal injury caused by negligence or for any liability that cannot be excluded by law.

Indemnity

You agree to indemnify us for any losses, damages, or costs arising from your breach of these Terms or misuse of our website.

Breaches of These Terms

If you breach these Terms, we may:

  • Issue formal warnings.
  • Suspend or permanently ban your access to the website.
  • Remove any content you have submitted.

Third-Party Websites

Our website may include links to external websites. We are not responsible for the content or reliability of these sites.

Trademarks

The “RenderGuide” name and logo are our trademarks. Unauthorized use of these trademarks is prohibited.

Changes to These Terms

We may revise these Terms from time to time. The updated Terms will apply from the date of publication on our website.

Severability

If any provision of these Terms is deemed unenforceable, the rest of the Terms will remain in effect.

Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.